No Going Back: Youth Demand a Post-Crisis Reset.
Data shows young generations reject “normal” as systemic failure.
Generational Break With “Normal”
The pandemic forced a stress test on global systems: fragile healthcare, precarious jobs, and climate-linked disasters collided at once. For those under 30, the experience proved that “normal” was not stability but dysfunction. BBMG × GlobeScan’s 2020 survey of 27,000 people across 27 markets found 60 percent of under-30s want post-crisis recovery to restructure economies to handle inequality and climate change, compared with just 53 percent of those over 30.
The divide marks a shift in baseline expectations: for the rising generation, legitimacy requires systemic redesign, not quick rebounds.
Regional Contradictions
The data shows recovery preferences shaped by geography as much as generation.
In North America and Europe, over 70 percent of under-30s favor redesign, shaped by lived experience of collapsing health systems, racial injustice, and climate-driven wildfires.
Latin America and Africa also lean toward structural reform, reflecting chronic inequality and vulnerability to climate shocks.
In Asia, however, 55 percent of young respondents prioritize returning to normal, reflecting a history where “normal” meant rising prosperity and expanding middle classes.
The concept of recovery is therefore contested: what signals regression in the West still signals advancement in Asia. Brands must navigate these divergent definitions with precision, not generic global messaging.
Climate As Non-Negotiable
A parallel finding intensifies the demand. Sixty-one percent of under-30s say society must treat climate change with the same urgency as the pandemic, versus 53 percent of older respondents.
For young cohorts in California, Australia, and the Sahel, climate is no future scenario but a daily disruption, wildfires, droughts, unseasonal storms.
The expectation is parity: the speed and scale of pandemic response must now apply to emissions and ecosystem collapse. Recovery rhetoric that excludes climate is read as denial.
Implications For Brands
Brands that build narratives around restoration alone signal complicity in a broken order. Recovery framed as stability without reform positions companies on the wrong side of generational legitimacy.
For instance, ADNOC in the UAE has invested in large-scale carbon capture alongside expansion, framing growth as climate-resilient; by contrast, legacy oil majors that tie their futures to volume expansion without systemic redesign face escalating boycott risk.
In consumer goods, Unilever’s regenerative agriculture commitments resonate where Nestlé’s slower moves are criticized as insufficient. Investors, employees, and consumers under 30 reward structural commitment and punish surface recovery.
Bottom Line
Recovery defined as redesign is the generational threshold for trust.
Brands that equate “normal” with stability will forfeit relevance to those who see normal as collapse.